Refund policy

Due to the handcrafted nature of the chocolates and food safety standards, all sales are final and do not accept returns.

That said, your experience matters. If your order arrives damaged or there is an issue with your shipment, please contact me within 48 hours of delivery with clear photos of the product and packaging.

Each situation is reviewed individually, and may offer a replacement or partial refund when appropriate. We always aim to make things right while ensuring the integrity and safety of our products.